Privacy policy

PRIVACY POLICY

Effective Date: 19 September 2026

NIIMAIH (“NIIMAIH”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit or purchase from niimaih.com.

Information we collect

When you use our website or place an order, we may collect information such as your name, email address, phone number, billing and shipping address, order details and information you provide when contacting Customer Care.

We may also collect certain technical information about your device and how you use our website through cookies and similar technologies.

How we use your information

We use your information to:

  • Process and deliver your orders
  • Process payments
  • Send order confirmations and delivery updates
  • Handle cancellations, exchanges and refunds
  • Respond to Customer Care requests
  • Improve our website and customer experience
  • Prevent fraud and misuse
  • Meet applicable legal and regulatory requirements
  • Send marketing communications where permitted and where you have provided the required consent

Payment information

Payments are processed through third-party payment providers. NIIMAIH does not require or intend to store your complete card or payment credentials.

Sharing your information

We may share necessary information with service providers that help us operate NIIMAIH, including Shopify, payment providers, courier and logistics partners, technology providers and customer-service providers.

We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage and improve our services.

Data security

We take reasonable measures to protect your personal information from unauthorised access, misuse, loss or disclosure. However, no online service can guarantee absolute security.

Data retention

We retain personal information only for as long as reasonably necessary for order fulfilment, customer service, business records, legal requirements, dispute resolution and other legitimate purposes.

Your rights

Subject to applicable law, you may have rights relating to your personal information, including requesting access, correction or other applicable actions regarding your data.

To make a privacy-related request, contact us using the details below.

Customer Care

Email: niimaihcare@gmail.com
WhatsApp / Phone: +91 8850255939

For privacy-related requests, please mention “Privacy Request” in your message.